Legal

Website Terms & Conditions

Terms & Conditions For the Supply of Goods and Services

Privacy Policy

Immigration Angels Limited – Website Terms & Conditions

(1) Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

(2) These Terms & Conditions

We used a Website Law template created by SEQ Legal to produce these terms and conditions. A wide range of legal documents including services contract documents are available from SEQ Legal.

(3) Licence to use website

Unless otherwise stated, we or our licensor's own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose

(e) edit or otherwise modify any material on the website.

(4) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root-kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

(5) Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(6) Limitations and exclusions of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(7) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

(8) Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(9) Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

(10) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

(11) Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

(13) Entire agreement

(14) Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

(15) Registrations and authorisations

We are registered with Companies House. You can find the online version of the register at www.companieshouse.gov.uk. Our company registration number is 06912915.

We are registered with, and regulated by the Office of the Immigration Services Commissioner (OISC) under authorisation number F200900084. We are subject to the OISC's Rules (Second edition) which can be found at http://www.oisc.gov.uk/how_to_become_an_immigration_adviser/the_commissioners_rules

We subscribe to the following code of conduct: OISC Code of Standards (Second edition). These codes can be consulted electronically at http://www.oisc.gov.uk/how_to_become_an_immigration_adviser/code_of_standards

(16) Our details

The full name of our company is Immigration Angels Limited, trading as Immigration Angels.

We are registered in England & Wales under registration number 06912915.

Our registered address is Crown House, North Circular Road, Park Royal, London, NW10 7PN.

You can contact us by email to customerservices@immigrationangels.co.uk

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Immigration Angels Limited – Terms & Conditions for the Supply of Goods and Services

(1) Definitions

In this document the following words shall have the following meanings:

(a) "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

(b) "Client" means any person who purchases Goods and Services from the Supplier;

(c) "Goods" means the articles specified in the Proposal;

(d) "Proposal" means a statement of work agreed, quotation or other similar documents (such as the Client Care Letter) describing the Goods and Services to be provided by the Supplier;

(e) "Services" means the services specified in the Proposal;

(f) "Supplier" means Immigration Angels Limited, Crown House,Suite 414, North Circular Road, Park Royal, London NW10 7PN or their appointed agents;

(g) "Terms & Conditions for the supply of Goods and Services" means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.

(2) General

These Terms & Conditions shall apply to all contracts for the supply of Goods and Services by the Supplier to the Client and shall prevail over any other documentation or communication from the Client.

Any variation to these Terms & Conditions shall be inapplicable unless agreed in writing by the Supplier.

Nothing in these Terms & Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Supplier may be entitled in relation to the Goods and Services, by virtue of any statute, law or regulation.

Nothing in these Terms & Conditions shall affect the Client's statutory rights as a Consumer.

(3) Our Service

The Client shall be deemed to have accepted the Terms & Conditions by requesting a service with the Supplier.

The Client shall be deemed to have accepted the Proposal by making payment to the Supplier.

Any specific terms governing the service contract between the Supplier and the Client, will be mentioned in the Client Care Letter.

A fee of £30 is payable for an initial appointment. At the end of an initial appointment, the adviser will draw to a conclusion on whether he/she can help the Client or not, and the Client will decide whether they want to proceed and on what basis (hourly/fixed).

Immigration advice and other services are specific to the nature of the problem, and depends on the circumstances of an Individual. The exact fee to be charged will be highlighted to the Client at the earliest opportunity after understanding complexity and amount of work.

The Supplier will try their best to get a favourable outcome on all matters. However, success is not guaranteed and outcome is dependent upon the merit of the Client's case. The Supplier does not operate on a “no win no fee basis”.

The Supplier endeavours for continual improvements in Client care, and new services may be introduced at any time.

The Supplier will only engage experts using objective criteria. In a situation where a Client may need interpreters, medical attention/report, etc., the Supplier will only engage with professionals who are registered with a recognised accreditation body. The Supplier will not engage the Services of the Client’s Family member or friend in order to avoid a conflict of interest in providing a professional service.

(4) Price and Payment

Payment of the price shall be in the manner specified in the Proposal. All fees quoted are professional fees only. The price for the Goods and Services is as specified in the Proposal. Disbursements such as government fee, courier fees are extra.

In some cases, it will be desirable to work on an hourly basis, and the rate will be £75/half hour. The minimum booking time is half an hour.

Various surcharges apply for dependants, and will be discussed with the Client before agreeing to provide services.

If the Client fails to make payment within 30 days of the date of the Invoice or after a written request for payment has been made, the Supplier may commence court proceedings, which may incur additional costs. These costs, together with interest, will be added to the monies that are already owed.

Existing Clients may be given a discount depending on the business at hand.

(5) Client's Obligations

To enable the Supplier to perform its obligations the Client shall:

(a) co-operate with the Supplier;

(b) provide the Supplier with any information reasonably required by the Supplier in a timely manner;

(c) keep the Supplier updated whenever any contact details change;

(d) comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties.

(6) Supplier's Obligations

The Supplier warrants that the Goods and Services will correspond to the description given by the Supplier.

The Supplier will perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice.

The Supplier will maintain Professional Indemnity Insurance.

(7) Cancellations, Refunds and Changes to Orders

The Client can cancel an order at any time up until the Client Care Letter has been presented and signed. Only a proportion of the monies can be refunded for work not undertaken in limited circumstances The cancellation can be made by telephone, email, fax or post.

The supplier reserves the right to terminate a contract due to offensive behaviour from a Client. Offensive behaviour is defined as aggressive or abusive behaviour towards staff.

If a Client fails to disclose a 'material fact', then the Supplier will reserve the right to stop services to the Client, with no refund. A 'material fact' includes past convictions, offences (except minor traffic offences e.g. parking tickets, speeding fines etc.) and other facts which would affect the outcome of a particular service in any way.

If a Client provides false information or forged documents, then the Supplier will reserve the right to stop services to the Client, with no refund.

(8) Legal

The Supplier adheres to the following Acts in all of our dealings with Clients and Third Parties:

(a) Equality Act 2006;

(b) Race Relations Act 1965, 1968, 1976;

(c) Disability Discrimination Act 1995;

(d) Sex Discrimination Act 1975;

(e) Data Protection Act 1998;

(f) The Sale of Goods Act 1893, 1979;

(g) Supply of Goods and Services Act 1982;

(h) Sale and Supply of Goods to Consumers Regulations 2002;

(i) Unfair Contract Terms Act 1977;

(j) Unfair Terms in Consumer Contracts Regulations 1999.

(9) Complaints

The Supplier is committed to high quality legal advice and client care. To report a complaint, contact the supplier on:

Telephone: 02080901930; or

Email:customerservices@immigrationangels.co.uk; or

Write to the Supplier: Complaints, Immigration Angels Limited,Crown House, Suite 414 North Circular Road London NW10 7PN.

The Supplier will get back to you as soon as possible.

(10) Limitation of Liability

The Supplier shall not be liable for any direct loss or damage suffered by the Client howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price for the Goods and Services.

For the avoidance of doubt, time shall not be of the essence and the Supplier shall incur no liability to the Client in respect of any failure to complete the Services by any agreed completion date.

If any term or provision of these Terms & Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms & Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

These Terms & Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

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Immigration Angels Limited – Privacy Policy

We are committed to safeguarding the privacy of our Client's; this policy sets out how we will treat your personal information.

(1) This Privacy Policy

This web privacy policy statement was made using an SEQ Legal precedent document. Other precedent documents available from SEQ Legal include services agreement precedents.

(2) What Information do we collect?

We may collect, store and use the following kinds of personal information:

(a) that you provide to us for the purpose of registering with us with the intention of requesting our Services;

(b) information relating to the Services we carry out.

(3) Website Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use “session” cookies on the website. This helps to keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(4) Using your Personal Information

Personal information submitted to us (via the Website Contact Form or through any other means) will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) send statements and invoices to you, and collect payments from you;

(b) send you general (non-marketing) commercial communications;

(c) send you email notifications which you have specifically requested;

(d) deal with enquiries and complaints made by or about you relating to the website.

On completion of matters, we will return your original documents to you unless otherwise agreed with you. We will undertake to retain files for at least six years in line with the Commissioners Code of Standards. We reserve the right to destroy the files without further reference to you after retaining the files for the period stated above.

If you wish to instruct another company to deal with your matter, we will transfer your file to another adviser but you will still have to pay our appropriate fees. We will always release your file whether you have paid us or not. We may take action in the county courts to recover our fees should you refuse to pay.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(5)Disclosures

We may disclose information about you to about any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries worldwide.

You expressly agree to such transfers of personal information.

(7) Security of your Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(8) Policy Amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Your Rights

You may request details of personal information which we hold about you under the Data Protection Act 1998. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

(10) Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

(11) Updating Information

If you believe that any information we are holding on you is incorrect, incomplete, or requires updating, please email or write to us soon as possible, at the address below. We will promptly correct any information found to be incorrect.

(12) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact us by:

Email: customerservices@immigrationangels.co.uk

Post: Immigration Angels Limited
Crown House, Suite 414
North Circular Road
Park Royal
London NW10 7PN.

(13) Data Controller

The data controller responsible in respect of the information collected on this website is Immigration Angels Limited.

Our data protection registration number is Z1812433.

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